Dear Tracfone Customer,

We’re enhancing your account to better support multiple lines.

Starting on February 11th, 2026, Auto-Refill will apply to your entire account.

If your account contains lines not enrolled in Auto-Refill and you take no action by February 11th, 2026, the lines will be separated into new accounts.

To keep all your lines in the current account, please enroll them all in Auto-Refill using the same payment method for all lines.

Here’s what else you need to know

Auto-Refill will use one payment method for the entire account.

Accounts will be limited to 10 lines.

30-Day Unlimited Talk & Text Plans
with different refill dates will be prorated to ensure that all lines in an account have the same Service End Date.

If an account is split into multiple accounts due to these changes, any Tracfone My Rewards points will remain with the original account. Additional accounts will accumulate new points as usual.

We're here to support you

Making these changes is easy, but we understand if you still have questions. Take a look at our FAQs to find the answers you need.