Tracfone

Your SIM card no longer works on the network

Dear Customer,

On February 22, 2022, the wireless network which provided your service shut down, and your phone and SIM card are not compatible with the new network. You may already be experiencing service degradation, or even a total loss of service. However you still have time to complete the necessary upgrade to a Voice Over LTE (VoLTE) compatible phone and SIM card.

Your business is important to us and so is providing you with the best wireless experience we can offer. However, it is crucial that you upgrade to a VoLTE-ready phone and SIM card to continue your service with Tracfone.

We are offering you a FREE phone and SIM card to help you get VoLTE-ready. Don’t put this off any longer. Act now to claim your free, necessary upgrade.

You must enter your phone number to see your offer.
Offer valid until 3/15/2022.

Offer Details:

Phone models may vary. Offer available online only. Offer only applicable for a single use and one phone per customer.

All phones available online and in-store are VoLTE-ready.

You will keep your phone number, Service End Date, Plan, balance, and benefits once your upgrade is complete.

Your current Tracfone Service Plan will remain available for use on VoLTE-ready phones until 11/23/2024.

By accepting this offer you agree to transfer your service to your new phone. If you do not do so, we reserve the right to provide an automatic transfer.

When upgrading to VoLTE, your coverage may be affected.

Phones purchased online under $75 are not eligible for refund on the remaining offer balance.

If you recently upgraded to a VoLTE phone,
please disregard this message.

If you have questions, please call the migration assistance line at 1-866-667-6437.

To learn more about VoLTE and why you
must take action today, please click here.