We know you love your phone,
but it will need to be replaced
but it will need to be replaced
Network updates and newer technology, like 5G and Voice Over LTE (VoLTE), have made your current phone model incompatible.
Prefer to Shop In-Store?
Get a $15 Gift Card
with In-Store Upgrades!
with In-Store Upgrades!
See gift card offer details below.
Offer Details
Phone discount and gift card offers expire March 31, 2020 and are only applicable for a single use per customer. You must enter your phone number to see your special offers online. Your old phone cannot be reactivated once your upgrade is complete.
$15 Gift Card Offer
Once you have successfully transferred your Service, you'll receive a text message with a gift card claim code redeemable for a gift card of your choice.
Support Hotline
Have questions? Call us at 866-667-6437.